At Krafty Walls, we are committed to delivering your orders safely and efficiently. Please review our Shipping Policy for information regarding order processing, dispatch, and delivery timelines.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Custom photo frame orders may require additional preparation time depending on customization requirements.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery

  • We deliver across India through trusted courier and logistics partners.
  • Estimated delivery time is 7–10 business days from the date of dispatch.
  • Delivery timelines may vary depending on the destination, courier availability, weather conditions, public holidays, and unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before order confirmation.
  • Promotional offers for free shipping may be available on selected products or orders.

Order Tracking

  • Once your order is dispatched, tracking information will be shared via email, SMS, or WhatsApp (where applicable).
  • Customers can use the tracking details to monitor shipment progress.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, Krafty Walls shall not be held responsible for delays caused by:

  • Courier service interruptions
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Incorrect shipping information provided by the customer

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the package and product for review.

Contact Information

Krafty Walls

Address:
S Bend, 1A/A3, Thaneerpandal Rd,
B.R. Puram Industrial Estate,
Peelamedu,
Coimbatore, Tamil Nadu – 641004

Phone: +91 93636 16464

Email: info@kraftywalls.com